SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good design and texture of all, good details. Quality nice
The color personally is a little lighter than in the photo. But she is beautiful, good material and well finished.
It is beautiful, I loved it, it looks good quality, I do recommend it completely, it took a little while but it arrived
I liked it a lot. Really satisfied with the quality. It just smells a little weird.
It is beautiful I loved very spacious and the material is good feels very soft
A pretty gamanets, do not wash the thread, the castle of the peace is not, I will describe the vidpovidav.
The gamanets will be good for his tsyna. The wicked came shvidko.
Garnish gamanets. Pre-war.
What a better acquisition! Nothing to Envy big brands, good seams and finishes, everything fits perfectly with a lot of space for bills and coins, just the color I asked for. I liked it very much .. Now to try and hope it lasts a long time. The best thing is that it did not take anything to arrive
Excellent, it's very pretty. The cards are well adjusted.
The color is very nice, with small details inside :)
I liked it a lot and it came quickly, my things fit perfectly, the only detail that I would like to mention is that in the purse part there is no other individual closure so when taking out the coins you have to be careful that they do not come out, especially the small ones. From there on out is perfect and its size is very practical.
Arrived earlier than expected. The quality is good, I like it very much
Nice, every detail just like the publication, and it came before the date indicated, super...
I very much love this tailored. From the palm of the hand. I love it very much before the estimated time. I arrived well cared
Simply Beautiful🥹, Hurts that when opening the closure the second time you can see one of the nods of the half-broken closure, until it broke and completely came out🥲🥲🫠, Otherwise everything according to the image and is very beautiful aesthetically speaking.