SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In an oblique way to sew a castle, they often have a dotik class, the paddlad is good, the viglyadak tsikevo
How crazy happy with the bag. I can't wait to use it. Medium size. Conforms very precise to the photos and the description. Good fabric and very good seams. Recommended 100x100
Perfect. Exactly as in the photo. On the outside is suede. Has an inner pocket without a zipper. And the bag closes with a zipper. I found the internal space very good!
Nice bag! pleasant material, looks good. delivery to Ukraine was fast
Better quality than I expected. I loved it! It looks resistant and the size does not disappoint me because although it seems larger in the characteristics are the exact measurements, without deception. Excellent! Without a doubt I will re-acquire another of different color. Since I use it many days I will return to tell you.
I liked it quite a lot I expected it to be a little bigger even so I liked it
Very good, excellent quality, my daughter liked it, but it's not big.
It is a nice bag I really liked it arrived quickly than expected the real I recommend it a lot
better than I expected 😅 fast shipping
The bag is wonderful. Order 10.02.24 arrived on 22.02.24 before the announced date. Packed well. As described. Recommend🌺
I loved it, very satisfied I got to the exact date💯Very cute and good size recommended.🌟
Is very beautiful, the right size, beautiful color. Well packaged so you can't ruin yourself on the go. I'm very happy with the purchase
She came very well packed, arrived before the deadline. Fit a thinner notebook. I super loved❤️🤌
Very nice bag, good material although it is a bit crooked and the measurements vary more than 1 cm to the described
It anchors Me, it is as expected, neither too big nor too small, the fabric is similar to the Anelina but a little thicker I arrived earlier than expected
I bought it for my grandma she loved it so much the material is amazing quiet big fits a lot and the shipping was fast !
Bag medium in size but large enough, colors identical to the photo, and the material is correct