SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product arrived before the stipulated date my son was satisfied
Quality item, equal size eggs the real eggs Arrived fast
Delighted with the snaps, my little girl loved them. The only problem that I think will be later is in the assembly, since it enters under pressure and that pressure is very fragile and handled by children I do not know if it lasts. But I am happy for the purchase
They look like real eggs, I am very happy, I recommend the seller
They are very nice, my Son loved them. They are life-size, very resistant and easy to assemble. They arrived in Mexico in 5 days.
Všetko prišlo Ako Bolo Na obrázkoch. Decká sa s tým stále bavia. Super hračka, super rýchle addition. Vrelo proof účam
Very nice , good material . My kid likes it .. very very fast delivery in less than a week
Product as in the description !!! I'm really very satisfied. The child will be able to learn well while having fun!!! Solid product with very beautiful colors. Thank you seller. I recommend it!!!
Toy very well made and cool however it does not work yet for my daughter's age because the games have a perfect fit have to fit on the right side otherwise they do not fit but it is a toy that is worth super worth buying for product quality
Too beautiful. My daughter loved it, let go for nothing. Is the same as in the photo.
❤️❤️❤️❤️
My son plays all day!!! Great quality material vivid colors inside the eggs
Received the order quickly. In accordance with the description. I'm not opening it since it's to offer.
The delivery is so accurate ~ Naver also found out, but the quality is so good and clean. I did it.)
Egg👍Super, odorless, yaskrawi Colori. Bought a crack for a gift🎁Yourself for a day to be grayed😂Please don't!
Very cool and interactive toy for children to identify colors, shapes and fit the characters. I really liked it.
Great, arrived fast and without defects. My 1 year and 10 month old daughter loved it and managed to assemble and disassemble the eggs, spent a lot of time playing. Is the actual size of an egg, so it's big for the baby to put in your mouth.
Perfect. Very good quality. For 12 months baby is early, later will play better with them. The eggs close strong, so I leave them half open (be careful, it is because my daughter is still very young and now she lacks strength and skill, but the eggs are fine) I read comments that some boxes had the drawing confused. In my model does not come any drawing, so perfect. I recommend the 100%
Full and fast shipping