SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It will make mini cakes but enough for the little ones.
It comes small, it looks good quality we hope to see how it works, it comes disassembled
It is of good material I hope and serve when cooking some fat-free eggs
In accordance with the description. Not yet used. Small stove. 4 medium caliber flat eggs. The more it's not possible I think. Quite heavy and looks quality. The handle is vising and looks like wood but it is not that.
I think the frying pan is very nice but very small, although I think it is practical to have a frying pan so I would like it to be bigger
I like it very much, I recommend it, it is as it is described and seen in the image
Small but very effective, does not attach. Very convenient. I thank the seller. Product as in the description. I am very satisfied.
The product is as stated in the ad, although it was somewhat scraped on the back.
I thank God that it arrived well came in a very thin bubble bag and a plastic one. I had already bought one previously and it came well protected, which rare form of shipping. This one I haven't tried it yet I hope it's as good as the other.
Small but very useful and beautiful. The material is very resistant, I really liked
Small we already know, but promising, still untested since I have just received it but it is adorable. Wine very well protected and fast shipping. Its handle is made of imitation wood but it seems to be a very resistant plastic. Time and use will tell. For me a very satisfactory purchase.
Duzha and Krysna thing for a cheerful mood for a snidanok, well, good, smell, went 6
She 'd be perfect if she didn't have those divisions, other than that, Toop.
Order shipped and delivered in 19 days, in good condition. Order was tracked. About the product-the pan is compact, the size as in the description, in 4 cells, with a fully non-stick coating. Suitable for induction cooker. The handle of the pan is plastic, which can be a problem for use on the gas stove (given the small size of the pan). 4 scrambled eggs were cooked for breakfast (slightly greased the cells with vegetable oil)-They got neat compact and well-fried yolk portions (over low heat and using a second frying pan as a lid). I liked the pan.
Quality same as in the photo Great seller great item thank you
Solie we test we will see in the long term and if email does not care or if it takes off I will come back. Here. For instant ok
Arrived on time. The handle is disassembled, but it has a screw. In the photo you can see the size with hand, that I was a basketball player with my colleagues from the neighborhood because at night the graduate took me out
Cool, small frying pan. Durable, beautiful. Packed normally, arrived without scratches or damage.
The pan is lovely, you have to play, but it turns out great