SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
matters needing attention
Delivery was too slow, buffer (full) I came without one and the product boxes were all dented like the picture. Luckily, the product itself looks fine, but it hasn't opened yet, so I don't know. Still, I'm looking forward to the quality for the price.
The price is cheap, the shipping is good and the gift is good.
M very satisfied. It is as described.beautiful and quality product im very happy about this
It is of very good quality, it is metallic in the vast majority of plastic roars and accessories, the capo and the back door open to it. I don't know how to turn on the lights.
Quickly efficiently and smoothly, the goods are consistent with the description and good quality. Full satisfaction. I recommend the seller!!!
It is thought that the quality is good for the price, and the door is hard and easy. I think it's good because it's not high, and the quality of soap raising is not good, but it's good at that price. I am thinking
Happy with the purchase, seller recommended! Very good and sturdy toys.
Good details, it has the finishes well. I love materials. The size is ideal to collect them
Excellent quality. Much better than the photo. I highly recommend the seller😍🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Is it a quality misfire ????? It even lights up and sounds, it even has Batteries!!!!!!!!!!
Thank you very well received fast shipping. The product is also not damaged and it is very cheap. I feel good because I have purchased a good product for the price. Thank you for your good use.
I'm in the process of collecting them by type and by collar. Very good quality for the price. The kids love it too .... If you release another product, 1,000 won. Thank you for your good business.
I ordered five, but the box arrived almost intact. It's a great box. The price of the best price compared to product quality Kang Chu ~!!!
Well received. Great product. thrive. Vvghjn. drt6ujb. vfr56uhhh. Vftyuhggh. Bjggyuhffghb. VHB gyjb gun VH. Njhgv jyfv. hy764467hb.
I bought it on sale, but it's more than the price If you come out with another product at this price, you are going to buy 100% I wish I could choose the sound
It's larger than I thought, but the sound comes and all the doors open. The trunk is all open. I'm full-back and the fire comes in. It's a big baby hand, but I'm satisfied.
The green color looks good and the details look pretty.
Not a prank for the price This is the minimum number of people in our country. I like it.
Delivery arrived 2 days ago 4 Rubicon 2 Land Rovers The box was torn until I bought it, but this time the outer packaging is clean and sound light I came here without a problem. This is also a happy suit?
LED works, and the sound is also made by opening and closing the door. There is a slight finish, but it is very good quality for the price, so I am very satisfied. I can play with it because it has a fullback function.