SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ultra light drone, withstand shocks from heights that any other aircraft would not withstand, reaches an impressive speed and distance, excellent price quality, I recommend it! This company deserves to continue growing and creating superior items
Everything come in perfect condition (not test it yet) and looks great! Delivery was 2weeks, recommending the seller.
Congratulations to the seller for the postage speed, the delivery arrived in 8 working days in the Parana region, and congratulations on the excellent quality and very fun product. I recommend it.
Exceeded expectations. Very beautiful and functional. Fulfills what you promise. Flies very high and is a lot of fun to play with. Takes off from the ground or flies hurling with his hands.
Very good and very fast can buy that I guarantee it even arrives at home
Looks great. But with NZ restrictions where it comes to flying rc planes it will probably just sit on the shelf as a display.
Very exact then I will test it in a sufficient space.
Super resistant! Game duration with a battery almost an hour. Super recommendable! Two aircraft flying without interference at the same time.
Well I recommend it I asked for it 2 January and 11 arrived and that which 24 would supposedly arrive with all its products
Very fast delivery,5 days to Netherlands.Needs 3 AAA batterys for transmitter.Instructions easy to follow(English)Binding quick.2 multicolor leds,can switch of and on,also slow and fast mode switch.Weight only 42 grams.Seems good product.Can recomend shop to every body.On YouTube many clips and tips for flying this plane,good luck.
Excellent item as the description indicates, it has not yet been tested as it is a Christmas gift, when it does I tell you
Excellent Santa toy, thank you ancient astronauts are the best merchant on the planet🌎✈️
amazing I haven't tried it yet but they look fantastic
Arrived in good condition now to wait for Christmas to deliver greetings to my nephew and take care of themselves.
I 've got more planes of this type. This F22 has some very good finishes and design. Very satisfied. The detail of the foam wheels is great. I haven't tried it in flight. When he tries it, he will put comment.
Excellent is the 2 plane I buy in the same model is very good to control it even in the wind it obeys enough, does not lose easy