SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Impressive Watch, an exceptional definition and finishes, I would buy it again without any doubt, on top of it arrived early!
Not a bad model, all dials work, worth the money, thank you! The parcel arrived quickly!
It is exactly as I had seen it. It is a very nice watch. I really enjoyed seeing it.
On-time delivery, well packed and meets the description, very compliant
The watch looks good quality like luxury, the hands work wonderfully me.gjsraik a lot, the only bad thing is that the strap is not very good quality over time breaks
Excellent watch⌚ Light and beautiful, works perfectly Love it, recommend the seller, fast delivery and well packed
Thank you, my products came, the company standing behind the trustworthy seller
The watch looks really nice. For the dress code is great. No instruction manual but this is not a problem with such a simple mechanism. Time will tell how it works in everyday use.
Very good product AS description Fast shipping Great seller transaction I liked this item❤️
He is really beautiful, very well finished and with first-rate, designer watch details.
Product arrived on time, congratulations to the seller, so far nothing to complain about, product working perfectly and the same in description...
Exact with the description. Strap is a little hard, I would like a little softer
watch is as advertised it is really beautiful. It came within 3 weeks of ordering, and the packaging is nice as well. The seller is recommended
Very nice watch
The product is the same as advertised, it is the second I order but unfortunately due to packaging problems this arrived damaged
Excellent Product, excellent quality arrived super fast to bucaramanga, recommended.
The product looks good quality. Exelent the presentation of the product. I arrived earlier than expected. Very good attention from the seller.
It's just a bomb! The real watch is very cool and looks chic on the hand!! Thank you all very much!!!