SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful wallet, good finishes, well-made seams, multiple departments, close for coins. Exelent product
Excellent Product I recommend it
I had already bought two, this is the third because the quality is excellent, very beautiful. Brown is dark, discreet like black. Can buy without fear. Very fast delivery, arrived twelve days in advance.
It is quite beautiful of good quality and recommended appearance for personal use and gift the only thing that can be criticized is that it is something great but it is perfect I thank the seller
Product in accordance with the description, arrived on schedule and intact
Super nice wallets and feel very good quality!!
It has very good quality material, 100% skin, feels fine and comfortable to the touch
Very pretty. Feels resilient. Is big enough. Mjy well packaged.
I received the parcel a day ahead of time. It's okay, except if it is inconvenient to use it OPEN! The zipper is sewn narrowly! And so I am satisfied.
The wallet brings an engraved kangaroo that is not in the publication Photo very nice
Many thanks to the seller totally satisfied with the product, it is bigger than I expected but it is great, great quality💯
Product of excellent quality and finish, attentive, fast and practical seller for sure I can tell everyone! The order arrived 9 days before the deadline and all right according to the announcement, I only have to thank everyone! Thank you and a Merry Christmas is New Year for everyone!
It has arrived in 10 days, it is to be 1 days late, but in very good condition. The material is excellent, as described. I like it very much.
The wallet is perfect, just like the picture, it seems to be really leather, the seams and finishes impeccable, I will buy again, seller dispatched fast.
Exactly like the photo, very beautiful, looks like leather, what I liked was the finish of the seams and seams. I'll definitely buy again.
I loved they are super cute and bring their cover
A very good wallet of excellent quality, very good finishes without manufacturing errors, very elegant. It has slots for 11 Cards, 1 for ID, 2 extras Com to put some receipt or something like that, it has a very useful slot in the front. I love it. I recommend it 100%
Excellent quality. I recommend. Fine and good finished.