SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have two pieces of them and I wear it all day!! very comfortable and magnificent!!!
good.
The product came like in the Gorsel, I started using it right now, it stands nice, insha'hopefully the cord does not darken over time, if it gets dark, it will be garbage, they sent the apparatus to arrange the cord, thanks to the seller.
super nice watch, good quality n value for money super nice watch, good quality n value for money super nice watch, good quality n value for money
I like a great product, I liked it very much, although the order coincided with the festival, it reached me very quickly, it looks better than the situation on the website.
Watch and beautiful like the ad only the tax when it arrives in Brazil is a car at half the value of the goods
A very beautiful and kind watch is noticeable on your arm.
The item is very good, better than I expected, bring your tools to fit the wrist so you can do it yourself.
Arrived in record time to Colombia, in perfect condition. Matches the characteristics of the seller. Very satisfied.
Thank you very much. I received it as it shown in the picture. Good material. I really appreciated for the fast shipping from speedaf express. Once again thank you. Can't wait to wear it for a special occasion. Good job. keep satisfying your customer.
I love this watch. The quality is noticeable. The publication is true to what it promises. I will buy again with pleasure of this brand. Comes with a boot bolts for an optimal fit, I am very satisfied.😊
Arrived very fast, it is as described, very nice watch, recommended the seller
I like the quality of the watches. And it came very fast and reached my hand for 2 weeks thank you
The black is beeeemmm preeeeto even It's not that black piano in the photo there But it's still beautiful
My watch is very high quality and good. Also thank you for the cord removal apparatus you sent
It arrived before the estimated time, it arrived in good condition. I give you a 10
Clock is sweet and Buggy with the clock on the miniaturization
I was worried about a nice watch, I had thoughts about the cargo coming when I bought it, but the product came soon, no need to doubt
Really Its very nice Watches and received at the earlier . Thank You Very much Dear Supplier / Seller