SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works well and is compatible with the official brand. At first it takes a few seconds to synchronize the controller with the receiver and the battery. I recommend.
Very well done, perfect manual, the pieces came all, we managed to complete. Me and my wife were watched and only stopped when we finished, 8 hours of very fun assembly, bought along with the engine. Can still automate him. A lot of show, identical to the original Lego
High quality at a low price. I recommend
Really exceeded my expectations, excellent quality!
Execlent customer service
Very good even liked the quality is good
Comes in numbered bags, we will see how it is when starting to assemble
At the moment everything is fine, I arrived much later than I marked, first I said that I arrived on March 26, then I changed to the fact that I arrived on March 28 and then I arrived on April 2
We only lacked one piece. The perfect rest. The montage very entertaining.
maravilloso
Mega good quality. Too bad the sticker doesn't have a license.
Totally satisfied, the article matches the images of this in Aliespress, the instructions come on paper and are clear and concise .. A 10 for the seller and a 10 for Aliespress
Very fast delivery I liked
If I like me
Product as described. Very easy to assembled.
Excellent Product arrived complete and before the set time I recommend the seller
Really, really good for the price I had a great time and she's pretty I just took a piece off the engine hood so it closes a little bit better.
Very entertaining assembly, pieces fit you have with difficulty but everything perfect. Motor is very happy
Very good quality for the price. Especially since the original will be 10 times more expensive. Recommend
OK polecam
Very cool the product. .. Came exactly like the photos... great quality and I'm already finishing assembling now! Arrived quickly. Recommend!
All right.
Nice car and easy assembly. The only downside is that later to drive it as a RC car it is a bit slow and goes to the side but hey, it was not bought to use it like that. Good car and entertaining assembly.
I haven't ridden it yet, but it looks very good and it looks quality.
Fun to make and works well with the motor