SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good material. Although 3 were the same and not different sizes as I had requested.
Although my last purchase came a piece exchanged for another product totally different and not chosen (seller did not answer or return the money), I made this new purchase because I needed more parts. In that last purchase everything came right. The P (S) has fewer partitions, but they are more spacious than the m which has more partitions, however the space between them is narrower. In the photo the size used is the s with baby bodys.
They are well done, I had already asked for another two and they are very practical. They arrived very well and are very well packaged. I really like them I recommend them
I found very good material for the value paid cost benefit excellent👏🏾👏🏾
I still didn't tried it but it's look kinda funny like that, I thought I bought the whole set but I guess not🤷♀️
I really liked the product. Only one recommendation, specify well and with image which size corresponds to each size because in a single image 03 product appears but without specifying the sizes.
Beautiful organizers, I'm no longer chastey. The same as zruchni, USSI komodi organizani them. There is only one thing in a beige colory of the priyshov svitlishe nizh USSI.
The second time I ask, they're great for more order.
They come as is in the description and serve very well for what they are
I like them very much
Arrived fast. Pity that it does not have the center sewn to the bottom of the storage box. Is all loose, which, in my opinion, is a negative point of the product.
I liked them very much, it is my third order
Good vam. Convenient to use. bought for the third time. thank you store. Advise to buy
I love and super useful
Great organizer, well done. Arrived with 20 in Cedar-CE, Br.
Good but not stiff.
The messenger did not want to deliver to my building Make a written complaint to the courier company for refusing to deliver