SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Accurately not a rice cooker but a electric pot for boiling foods. work properly. and deliveredbwithin 2 weeks in Korea. Valued for price.
It looks good quality but I need a converter!
The article is fine I touch one that has a small blow inside, at least it works.
The product arrived after the time after the agreed, I could not test it because my adapter is smaller than what you require, when I get an adapter I will test it well
Arrived very fast and it works! It is also small as for two people, I recommend seller
Fast delivery, I haven’t used it yet will update when I do
I am very very happy with the. Product does many things and the rice was delicious I received it today and the utulice it right away and covered all my satisfaction🤩
Wioowwwww Best Buy!!!!! Arrives really fast and works really well with a lot of fashion
It is still before use. It looks good. You connect the power, so the heat comes up in a second.
Arrived in time and form, the only one but as everyone is the type of connection but, it is fixed by buying an adapter. I have not started it, since it is a gift, since the person puts it in function I will upload more reviews
The material is plastic… I hope I can easily get a power adapter xq that does not work in my country😞
Functional, for the price is fine. Only when making rice, adjust the time so that it is done correctly and it was good since it narrowly failed me. I made rice soup (Mexican) and I look good👌Check the type of connector too, I had an international one so I had no problems.
If it is single, it is perfect as a port. 4 dumplings on the stomach steamer while boiling the noodles, so it is good to eat (the disadvantage is plastic, my pot is all-in-one, so it's uncomfortable to wash dishes, if the outside is white plastic, if the broth is splashed, if it is not cleaned with a paper, put up the Papa and Dolin manual.
Missing the piece that puts the vegetables Q The photo shows that the pan I loved very cute Super practice arrived at the right pleasure
I don't know the performance because it was before use.
Loose Rice, quick cooking. The only negative point is that the pan does not come out to wash, it has to be dry cleaned