SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
High speed input and output works well. However, it's a bit of a shame that the box was stamped and shipped. Still, I am very satisfied with the product. Very gooooooooooooooooooooooooood!!!!!!
I bought it for the use of the beam project, but it works well ~~~~~~~~~ Design is pretty Beam I bought it for project use, but it works well ~~~~~~~~~~~ ~
The delivery is not fast. You will know when you enter customs without inquiry. In a well-packed box, the product is good. I placed an order for laptop use, and it is good to charge and use.
I was worried about it, but I am satisfied with the product delivery + price. Don't worry.
It arrived in 7 days of delivery. If you come sooner than you think, you are satisfied with the quality from the product packaging. The price will arrive and I will spend well. Thank you.
Good shipping condition. 30W high-speed adapter applied by enclosed cable, buffer time from remaining 50% to 100% about 6 hours. So the 12 hours of the total back?
Works perfectly for more than a month there is a feeling like a decrease in capacity but immeasurable too much to watch the tablet in bed before it was enough for 2 days now a week boldly... with any commutation it reboots but works properly... Very enough testimony Voltmeter but it's a habit... but the tablet 15 'a week before 30% laptop 65 Wat for 8 hours of work safely… The only thing that failed to solve the connection of the solar panel controller in the inside via the board DC in the PD instead of 80 watts from the panel stopped on stable 20
I did not expect it. Really😀All right. I want to buy more
Excellent Product, arrived quickly in my country, it comes very well packed and brings a very nice case that protects the product in an excellent way. I am very happy because it is very powerful to charge several devices at the same time, it is very practical to transport on long trips and very powerful, I recommend it a lot, excellent product.