SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product, good resolution and easy to configure
Projector in good condition, perfect operation
Arrived right without a very good defect
Indisputable the quality of the product. Seriously, it surprised me too much... Excellent cost benefit
Product delivered fast, I liked it a lot, the video was testing!
Mt good loved the purchase can buy without fear worth it
I am very satisfied with the projector, it comes instructive in Spanish, it is clearly a home version, not professional, and I am very satisfied with the image quality. Looks great on my wall, I don't need a screen for now and the whole family enjoy watching movies with popcorn at nightfall.
Arrived in the indicated time, the packaging intact, I would buy again, happiness in a small but wonderful projector
The shipping was very fast to Puebla, Mexico I hope it works well, when you use it I will complement my comment
The projector Transpeed 4k wifi6, it has arrived in three days, I just opened it and its installation is very simple, change the language and connect with my WiFi, enter my password and that's it. Looks great and doesn't make much noise. Delighted with the purchase
Everything is as described. The projector is working. Value for money approx. Everything it's OK. And recommended cuts the seller.
“Thank you for the preference and trust!... “We love your visit!... “We are very happy with your feedback!
Great image only in the dark, the sound is not loud but adapts in a box and is top! Recommend, arrived fast
The picture quality is good but it fail to connect 2 Bluetooth headphones simultaneously.
Bad audio. Perfect image. These photos are average 100in with 60 in you can read small things. Well NIT
I liked it very obvious I want to feel the experience of the home theater, I do not mind turning off the lights the cinema is dark, very sharp images and very practical I will continue to use and see how it behaves, the highly recommended seller arrived very quickly in Mexico almost a week only.
Very top, cost benefit Great I my family enjoying a lot
Everything arrived right, seller sent super fast and arrived very fast, I recommend everyone, product with great quality.
Great, however, for me a little too quiet, I have to check at night because I tested during the day.
බඩු හොඳයි ඉක්මනට ආවා ලංකාව අය ගන්න මම රෙකමන්ඩ් කරනවා