SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, I just hope it comes to my country's gas tank.
the product arrived on time, i Need to try it
I will function my own vikonie. canister of the need for money. I will lay the decylka on the vogna. cholovik of provisy. I recommend.
Article as described in the announcement. Arrived without damage, in the absence of evidence.
The Bula gas regulator is closed to the end. I am a pleacoguer, I open it and I have plastic and everything is working
Very easy to use, with electronic ignition, cheap in addition.
In my country we have a saying that says: "Late, but sure" it took a month and a half to arrive, I want to believe that the problem lies in the logistics of my country.
I have not been able to test, I have to look for a compatible gas bottle.
The package came directly in the shipping bag, without box or packaging. Everything correct according to description. Negative point it takes about a month and a few days to arrive...
As described. Material is a mixture of iron and plastic as can be seen .. Not tried yet. We will see its solidity over time
Delivery month by ukrpost. No packaging, thin bubble bag and that's it! Amazing, but the gun is safe. In general quality on-4. I took it cheap with a coupon so it suits me, and of course there are options much better and more reliable.
As described, let's see if it works and how long it lasts
Having cut off the bulk of the products, I recommend the seller
the ceramic insulation arrived broken, it works, but I do not feel safe using it, refundend
Order It's okay, but it doesn't seem to be certain to be fixed after mounting in Bhutan.
I received the product well without a fault, and it works very well when I tested it, thank you for shipping according to your schedule, I'll use it well, please dig a lot ^ ^
A child for a deputy, a good man without a poskozhen then a finger of a dragon New Rock👍