SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good service, thank you
Very fast delivery, not very good packing, just paper box and foil, but it works, so will use it to make cocktails
Very happy with my purchase. I've been using the blender for 2 weeks and the battery is still showing 4 green lights. Blending power is strong and the overall size is perfect for my needs.
Everything is clear.
Delivery is faster than I thought. I am satisfied with the price.
This is a game changer! At last, I could make myself a small portion of pancake dough for one person. The dough mixed without much trouble, I poured into the pan through a hole in the cap. Very easy cleaning. I'm happy♥️
The blender received on time, the parcel was in good condition thanks to the seller. the machine was already charged. I tested it well immediately after receiving it. I hope he will last a long time!
As described. I like that it has so many blades so it improves the shredding. Type C load and works strong. 500ml enough, very happy to try. The reservoir is plastic and the lid is safe against liquid spillage.😊
Perfect and with power
As a buffer, it can be used for one use (3 operations in a row) a total of 3 times (9 operations in total). It works well .. I just hope to write without a malfunction .. ^ ^
Product looks good .. I'll use it and see how it behaves .. The principle good product .. We like a lot .. Show
Liked, easy and practical to use. Already test several fruits and worked well. Delivery came very fast and well packed.
This is the second one I buy. I bought one for my brother and one for myself. It works absolutely fine with protein shakes bananas smoothies and even adding ice. It crashes it and does a great job. It has a good battery and a USB C port. the quality of the blades and the motor is very high and durable
The product is very high.
I really liked the design... I'm going to try breakfast :) But the truth is that I really want to experience it.
I liked the blender. It is powerful and comfortable. Made soundly. You can really drink from it, like from a heavy mug. It cannot be said that it is light or small, it will definitely not fit into a handbag. But, for example, in a travel bag-just fine. And looks decent))
Shvidka delivery, it's good for your penny, let it's still a MikeR, not a blender.