SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too well, good quality, the small and happy. Received in 8 days in France
Fast delivery, ordered the received the. The pieces are smaller than I thought but we're still going to have fun☺️
Magnetic blocks of very good quality. Bright, the magnetism is good enough. The package arrived quickly, my son really liked to play these blocks. I recommend buying from this seller..
really really a wonderful blocks for kids in good price. my daughter loves it.. arrived before estimated delivery time. perfect!. I would buy more.
Magnetul din interior this OK, piesele se atrag. Au ajuns repeats in Romania! Sunt plăcute la atingere!
Very very happy! Great colour mix, they feel good. 4th bday party will be a success
Wow these are so cool! I wanted to buy them for a while and finally found them for a good price! I only wish I got the bigger ones because my kids are a little young. I will buy some more for my friends son!
This is our favorite toy. Kid love it. Good quality, lot of fun! You can build many various buildings.
P 26 birches went to Odessa 3 kvtnya. Yaskrawi details. Trichshki weak magnet for this, if in boxes in the store to sell, there is enough for that to be a robot for that.
I asked for it on 6/03 and the 22/03 came to me. Arrived very quickly and in good condition. I thought they would be a little bigger, but still I am very happy with the purchase, I think 50 is not enough, ask for the 100 so that they can build various forms.
Very well my daughter had already I bought some to complete she is delighted. If it is to make a gift there is no packaging box.
Very good price! Children love
Magnets are really not very strong but good for my baby, keeps her engaged a lot
Uncles to you. Duge Garment Designer. Shvidka delivery. I recommend the seller.
She married on a 11.11 coupon. Yakiste is not stupid. Chases Magnit. Dovye went through the sale of ale vidslichi mozhno Bulo.
To air compliant
Nice blocks, beautiful colors, delivered to Belgium in one week. Good price-quality. However, the folder with examples is also for other sets with different shapes of blocks so you can not make many things with this set.
It came really quick , let’s see how it is gonna be when playing