SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came a shidder. All in the sets of the charging cord. I have three cuts. it is good. The three pieces are dented in the box. The product is not free.
Super recommended, it meets the function, silo that I do not get the spare part of the razor
All yak in the inventory. Positive merits. It's good to do it, to cut the ball. Gucci trohi. Deliveries for two tizhna mist at the same time for the deputy. Buoy charges. Z Minsk-old type of charging. Ale charge demand not often, the same is not a problem. Seller's daughter.
Very fast delivery, very powerful, works very well, has 3 speeds, packing too malted good the product good without damage
Everything well very practical and does your job I recommend
Good product, we already tested it and it works very well. Shipping was very fast 2 days to France. Thank you very much. Recommended 100%.
The box came crushed. The product seems fine. Works well
I arrived open the package. The article serves its function well
It is cute, it is light, in a set of two snake climbs, charge it and it will be easy, three cut robots
15 day to get here in São Paulo, Brazil! The product (parcel) is too top, too good and recommend it to everyone! As to durability only the day to day... The material is very good and quality... Just for the charging or cable to be used for charging is micro USB, it could be Type C.
Fast delivery, as shown in the picture
Him, HTO love knitwear In the set two winter crawls, instruktsiya, cable for charging. Garnet, hoarse, puffy, T3 modes. The cry vidkruchuyut and there the "zrizane" mustache. I took an inexpensive variant, for sensu coupuvati more expensive than Bachu. The principle of all odnakovi. Before/See😱Bilsh in detail in NSTI olgapachos
Chudovit, two spare knives, gostri. I twisted the Zash on my daughter, pratsyu, vikonow my robot. My uncle, I am satisfied, I am good enough for my tsyna.
Prad pratsyu in 3 modes, prayshov for mishyats, giant kovtuntsi tidup shvidko TA yakisno
I like it very much, it works well, and removes the balls from the clothes very well!
It works well. Just be very careful to lay the fabric flat or else it might eat a hole in it. Bzzzzzt! And practice with cheap clothing first. And remember to remove lint between the blade and the motor too as it could cause the machine to jam to a stop even when there is enough charge. To gently pop out the blade, I just inserted a pen from the back.
Came early and it works fine and I received my 2 extra blades what would recommend for a Christmas gift for a family member