SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Duge Shvidka delivery. Everything is pratsyu, ale Corps scratches on plastic layuu.
It's smaller than I thought, but it looks good and of good quality .. The box arrived a bit battered. I hope it works when 100 will review again when it is installed
The product for inventory. the sconces did not come. Yak let's go to the dodatkovy vidguk. Nazy is satisfied with the product of the priyshvidko.
Packed Super! Quickly sent, arrived in Ukraine in less than two weeks. I don't know how it works yet, they didn't connect. The seller is smart, I recommend it!
its great quality the best item I've had in months this year I wouldn't advise you to buy the store is very cooperative and the order is perfect
Well packed and works properly. I thought it would give less light so great! Received in 7 days.
The egual product description arrived within the Deadline. The packaging was smashed more luckily the product was impeccable and working well!
Nice fast shipping. Nice lighting, my doubt arises about the internal power supply that seems a little weak
Unfortunately these are not lamps that work from the sun Need to connect to electricity
The product of the Priya dovki shvidko, the Garno of packing at the place of the plivka, the ale of all one of the cookies suffering from the buv
Outwardly I am more than happy, I did not think that it would be so good. It remains only to check in action and immediately write a review
I like it
This lamp is great. It is very powerfull, it is very bright. Easy to mount on the wall. You have enough place to put wire conectors inside lamp so you can wire the lamp easy. It has very low mass, just few grams. It could be easely held up by glue or just one screw. I plan to order around 10-12 lamps. I took this pictures in the dark, so You can see how it lights up. Also, the delivery was very fast. I ordered it on 26th of December and it came on 8th of January (very fast due to holidays, New Year, vecations...).
Shipped right fast, within a week. Looks good, we'll write another comment after normal on the wall
Great as form factor, Small and super powerful for the 4W but I remove 1 star because there is no seal… there is a small ledge so that not the water comes in and a joint for the cable but the rectangle to close all the components has no joint… to see so disturbing with the weather and rain! Otherwise indoor 5 Stars!! And finally it's plastic!!! No metal
They came very fast and very well. Exelent, very good luminosity. Good quality.
The product is as the description, it works wonderfully, only I do not give you 5 stars since I get a damaged piece, and you can see that this is how they sent it to me bankrupt and don't go what was hurt in the transfer and they were still very well protected. I recommend them 100%