SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super lights. Very fast delivery 7 days. Courier home brought.
Great article. 3 Types of Light tones can be set. Does not shed much light but is enough not to stumble. Unfortunately the plug does not rotate 180 degrees but is fixed
Everything is OK
The goods arrived ahead of time, 11 days earlier. the quality is good, everything works as described, turns on when driving in dusk and dark. the product and shop, I recommend.
The parcel arrived in Latvia in record time, only 12 days. The product is excellent, it works, already put in the bathroom, recommended.
the lights looks well made. I am attaching pictures with cold, warm and mixed led light.
Well received but non-protective packaging. The box is a little damaged but the product is undamaged. It works perfectly. The dispatch times are correct
Delivery in Ukraine 21 days. The quality of good. I'll get it more.
Ordered 01.12.2023, came to Kharkov on 29.12.2023. In the branded box there is a night light, packed in bags, and instructions. There are 3 LED modes: cold, warm and combined. 3 operating modes: on/off and the operation of the motion sensor, which works out "with a bang". In the absence of movement after 30 seconds, the night light turns off. In general, satisfied with the order! Really good!🔥
Excellent. I selected to work with 220v. These led motion sensor night lights work very well. You can select White or warm light to keep it on all the time or off, turn it on at night and turn off during the day, to turn on only at night with the motion sensor and turn off after just over 20 seconds. Very satisfied with my purchase.
The product is well made and beautiful but unfortunately only one of the three that I have ordered works well the other two do not obodecen to the movement as they should, only turn on in manual in car do not detect the presence, I will try a partial return or if not then total of the product
Bardo cool soft light for the night. Rigid packaging, so nothing will damage
Diakuy nichtya lykhtari. I went to the Kiev for 16 db. having over-done with all the times-right, the warmth and warmth is to be regulated.