SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like the bad lighting quite well, the box was very mistreated but everything came well
I arrive inside a box and on a very good vacation.
I buy it for the second time. Happy with this light bulb. Bright light and proctic 1 put in the bathroom 2 in the caridor
Perfect as per the description arrived in Italy very quickly everything OK just to try if it does its job thank you very much.
Excellent purchase Thank you, give good light and consume little energy, I have already bought in advance, highly recommended thank you very much for all thank you
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Lighting very well, very good material for a small price. I highly recommendππ
30W to 220v led bulb and E27 cap. When I saw the somewhat crushed box I thought it would be broken, but luckily it was intact. I was so surprised by the low weight, because it is made of plastic, like the power of light it emits, it says it is 30W and I believe it, if you don't have more because the truth is that the photo doesn't tell the truth, it shines a lot. Product totally recommended.
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The package arrived quickly at the home although the box arrived totally beaten. The bulb works, I do not know if as a result of the blows d Suffered its duration will be shorter
Small but illuminates very well
I love it is the second that I buy and they give a lot of light.
I still have to try it, from the outside it seems very well done. It is important to turn it on and see the light it will make. It sheds a lot of light and the photo does not identify it. But there is.
Nice. Very nice.
Products as in the description! Arrival in the indicated time
All OK recommend shvidka shipping
Very bright and cold the light but that was to be expected.
I have already bought several and they are perfect as a light bulbπππ
It is not the first that I buy and I am happy lightning super well normally my flag for my comments should be a French because I am French they put me another but it does not matter it is more for french who buy and read French commentsππππ