SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
10 days of delivery, the next is not the same.
Taking away the dovol shvidko. I will write down. On the viglyad dovol yakisny.
Omnibus sensor for shvidko. It is easy to get in a Duge, pamich cholovika did not know)) the Deputy came in the same way as shvidko. I will not overgrow my flower bed, I will dry up my bed, I will change my family in the country)) my daughter
Very fast shipping and delivery, product looks like premium, excellent quality plastic, facilimous settings, tested and working
It looks good, good finishes, we'll see how long it lasts.
Trimmaged by shvidko. The quality of the mother is normal. For watering to walk for yourself. Seller recommend. All OK.
Quick delivery, the box was fully intact, not squashed, torn or full of stickers you can't remove. The timer is very well built and is definitely worth the money. In fact this looks to me like one of my best buys in terms of quality and cost. Instructions all in English and runs off a pair of standard AA batteries.
It arrived very fast, it seems complete and when you put the 2 batteries to it, it turns on and allows itself to be programmed. I have not put it into use yet I think it will work very well my garden will appreciate it with many flowers. I recommend it
Cool product. For now, only the batteries are inserted to check if it turns on. The driver has turned on so I am happy for now. Very fast delivery in less than 9 days. I recommend the seller
Washing machine faucets must be assembled. The coupler is weak, so it needs to be dried and sealed. The timer fits well with water. Dual Time Ain 됌.
It is observed of good quality and very well its packaging everything arrived in optimal conditions, we hope how it will work after a couple of days
Having received shvidko,-3 Tizhnya, everything, otherwise everything will be pratsyu, I will be viprobovuvati
Sweet Zain forever Kreation money sweet purposes and quality high and evaluated high Raiee excellent global excellent and tidy except what I know if it is a second shops Tbeh himself sweet Zain forever Kreation money sweet purposes and quality high and evaluate it high excellent global excellent and tidy I just know if it has shops second to see himself
It is received in such a short time. Very speedy delivery. Product is of good quality material. Looks great and above all it is working as claimed. Simple to use. I really like this product.
Arrived on time and in completely intact condition, very perfectly coated, and seems to be made of strong and waterproof materials, I will definitely buy again❤️
It is small but fulfills its functions. The material is very good. Tough plastic the best it has kids lock Prove it and work properly Excellent serviso to the seller
For my taste a little small, but for what is required, I think it will work. Missing that it had a rain sensor.
Delivered as description, fast and with alloy batteries. Lack to assemble and test.
Well packed is quite heavy very good quality Let's test how it works