SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is not exactly metal but if it is from an alignment with metal, there is how long it lasts...
It looks good quality, now it remains to be tested, it arrived before the expected time.
Fast delivery. The article seems robust to see the use but in any case does not take up space in the closet so it's cool
Was 54 days to arrive here in the capital of the Amazons state. 🇧🇷 The fault of the delay is the customs inspection and also the post office. Apparently the item is sturdy and is in accordance with the seller announced. Thank you seller.
Works excellent, had tried others and this is the best! Super recommended and good quality, durable and lightweight at the same time
It is small but looks good, satisfied with the product.
Arrived in very good condition is very good at squeezing garlic. I arrive much earlier than I thought. Good service
Arrived in an estimated time I liked it as the description... I recommend it.
The product arrived very quickly, the package is a pouch with a pouch. It doesn't look very reliable, the joints are slack. There is no stop when pressed, which sooner or later will certainly lead to a breakdown, because The metal is clearly fragile. But so far it performs its function.
Thanks for the item to store and local J & T EXPRESS parcel, as in the description.
It is very bright and bigger than the usual ones I loved. Quality product
Fast shipping, same as in the photo but it remains to try it, excellent seller
It seems good product I don't use it yet.
Delivery to Latvia a little more than two weeks. Everything as described. The quality is good. The seller sent quickly. Packed well. I recommend the sales.
Excellent Product served me a lot in the kitchen, good quality materials, I recommend it arrived quickly in Mexico
Good product, hope it is durable. Slow shipping.
The metal feels light. It was cheap so I get that it wouldn’t be good quality. Feels flimsy
It does not seem of super good quality but it does not seem that it will break fast, I have not tried it yet but it seems effective, I recommend it.
Well packed equal description but arrived almost a week after the expected
It's like in the photo, but I'm not really sure it's stainless steel, I haven't tried it yet