SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's cute and quality, but kinda small lol. good thing my daughter still loves it and enjoy putting plastic coins in it.
Mr. Hamm exactly like the Toy Story movie, He is very beautiful and the true great, arrived very well packaged and undamaged😀My son is very happy with it☺️
It is very beautiful, the quality is good son loves
It is beautiful I recommend fast arrival .. Without fail this order
Very good quality and very nice. I liked it a lot.
Very cool. Everything perfect. Well packed and protected. His head rotates.
I loved everything super well fast delivery
I arrive in a week and it is beautiful, the quality is very good, hard plastic and the details are well made
We love Hamm!!! It comes in a good size, my son Loves it, very good quality!!
Super cute soft and not that big but not that small
Garna yakiste. No-ushkojenim came
Well, the truth is very good haha Whenever my friends and acquaintances see it, they ask me where I buy it, for those who had doubts, it does enter a coin of 10 Mexican varos or amlocoins so therefore almost any coin will enter well, this funny and beautiful, I leave you some photos of him of various angles for you to look at him, he does not include the glasses or his compa the Bear of the Ye, greetings gang of elves, I will soon buy the Rex for your company so that it is no longer alone hehe By the way, I came flying, I thought it would take longer but in 10 or I think that 9 days I reach Chiapas God, Mexican deity
My son likes it.
I liked it too much! Very faithful the animation!
Just PERFECT👌🏼It has a nice color, the head turns and the size is perfect for my collection
Good toy, as it is the measure that indicates, good color and good shape
Looks just like the one in the movie! Literally perfect and bought the aliens as well.
Item is as picture. Very cute great condition sturdy functional opening at bottom. Good size.
Super good quality, and looks just like Hamm from Toy Story! You can also use it as an actual piggy bank which is cool, but I just bought it for a toy! Highly recommend.
Good quality :)