SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods having bought a bistro, a little girl and not an ear. Nichnik pratsyu Garno y yakisno. To enter the nichnik (remote control, cable, instruktsiya). Need you want to buy garny tsyliy yaksyny nichnik Todi buy here.
My daughter loves it. She uses it every night just like picture.
Arrived fast, great colors, and good quality really love it for me and my family we all enjoy performing rituals around product.
🥹🥹finally
It projects very well and sounds very well, only it was broken from the tab of the remote control where the batteries are placed
it’s fire 🔥
Great starry projector, beautiful colors and the music sounds fantastic. My grandchildren absolutely love it. Thank you seller for this product. Top. And neatly packaged and shipped
The lamp is shining but the goods and the packaging are damaged. Refund
The goods arrived quickly, of course with a hole in the box but quickly, the performance of the projector I understand did not affect. There are different levels of blackhead, type C connector. But here's what I don't like about it: it buzzes a little and the remote either immediately works, or you need to press the button 5-7 times until it works out.
Exactly the same as in the image, I was surprised that it is very light, but very functional, the box came somewhat crushed but the product was intact, and it has a great variety of colors and combinations I loved
Perfect projector
This is a super projector, with music and Bluetooth I advise everyone
Very nice and very good quality
The order arrived quite quickly. 15 days and it is in Kharkov. Initially I was very upset, because during the autopsy I saw a crack and that the transparent hemisphere was dangling. will have to glue. And so in general everything works fine. And in the reviews I already encountered the same problem before the purchase, but I thought that this would definitely not happen to me.🥲There are no complaints about the seller (returned part of the money for the defect) I think I can advise, but there how lucky...
The product is fully as described. The lamp looks quality. The box was dented a little, the lamp itself was not damaged. the parcel reached 2 ,5 weeks before Israel.
The lamp is incredibly beautiful and aesthetic, you can also connect bluetooth and listen to music, but the delivery is not on time, it was supposed to be delivered on December 12, but it arrived only on December 28
The product is as described, but the packaging has arrived crushed as you can see
Be delighted! And I arrived in a very good time thanks to the seller