SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a perfect product and value for money!!!
This product is perfect and value for money!!!
I like this... I think I'll be happy this summer.
Box is injured, but Fortunately, the product works well. I'm not broken and I'm so happy to come.
The part that supports the hips feels a little small, but it is a good product at a cost. The finish is also neat.
Great item. Fast delivery. Awesome looks and nice colors. I recommend this product.
Great quality product, brightens and ventilates according to your size. Recommend!
Is beautiful. Excellent ilunization. Good air pout your size is excellent🥰🥰🥰🇲🇽
I like it quite a lot, it does not throw powerful taan air but it does take away the heat. Well packed and protected wine
Buy with 10000mAh other than basic model Maybe domestic online shops sell around 50,000 won The manual is also enclosed in Korean and not bad Completely recommended except that you cannot build without a tripod I will buy it with solar panels and try it outside.
The delivery arrived better than I thought, and the wind Century 3 phase light 3 phase timer closed on the product with 3 steps it's okay! I hope the battery will last long!
The box arrived well torn, detonated. They are saving too much in the body of a body and our post office treats our orders with great "affection". As for the fan, it is without equal in terms of practicality, quality and beauty. Very useful in the heat, has graduated power and three lighting levels.
Good product I bought out of shipment as and was taxed.
I bought it well on the cheap! It's stronger than I thought, and the wind century is not as much as I thought, and I bought it well. It's a little heavy, but I think it's nice to use it.
It's solid and good for a million won. If you use it at home, you don't need a bag, I didn't want to keep it dusted when it wasn't iron, so I even bought a bag, the box should be stored more angular. It's not bad because the lights are bright and the fan is up to three stages. I bought it in the summer, not for camping, but for writing here and there at home. In the summer, I think I can feel more value!
3 days to pay the day, 8 days to receive delivery fast I bought it at the sale and bought it cheap. It's nice to have a bag. As soon as you receive the package, the package status is bad, so there is no problem and it works well!! But the bag is too blurry. I want you to be thicker. Go fishing this year and use it well!!
Quiet and cool. Good to write in the office. Quiet and cool. Great for use in the office.
Shipping very good! Arriving to fit. The packaging is very solid and well arrived! The action is nothing! The triangular cradle is light, but it doesn't look solid. I have a Korean manual. The bag is a little thin. The wind bird is also satisfied.
It's the best pack. Shipping is a little late, but the packaging condition is the best quality purchase for 5 years. The packaging is also a pack. I really don't regret it.