SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it! Already went into the refrigerator with the eggs that were left in a small pot. Now they get organized
They arrived in good condition, in the scheduled time. T like
It's great, it works well, sometimes the eggs grab a little bit but nothing much, good product!
Good product, it is bigger than I thought and works for 15 or 16 eggs, the slip of the eggs does not work as well, the eggs move to different sides but the product works.
Comes a little folded, sometimes gets the eggs stuck but works well
Everything correct, no communication with the seller, arrived earlier than expected
Works pretty good
A little bit satisfied with it, when you take an egg the rest will be rolled and the one who goes from up to down sometimes turns (from width to length) and goes out, bit generally i am happy with this product. In time to the Netherlands (7 days)
Pampering. They tried out the vikoristovuvati, and not mismanually. Not at hand, not at hand, and at the egg. I laid the docks-one did it. On the dodachu-I took the little part of the question of the zvychaini formi.
The quality of the material is not very good, but it is enough, it arrived fast and in good condition. Is widely recommended.
Very well and I gain space. Order and immediately sent received very quickly. I recommend this seller
9 days approx to receive it in CDMX without need to contact the seller. // Choice is good because the shipments are effective and fast but it is a pity that you cannot make notes to the seller. // For this product I wanted to order it to be packed correctly because I know they don't do it, I took a risk and it actually arrived broken. At the moment the break you have, allows you to use it but it is a fact that if you are already hurt, the item can be broken very easily with use. For the above I will ask for a refund even if it is partial... I will return with comments about it.
As the photo, arrived in perfect condition, I still do not test it, but it looks excellent quality, very happy with the purchase
A little thin plastic material, but this thing definitely works, it is very convenient for eggs, now it's like an organizer