SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good unit. Took it for a gift. Close to the end. Functionina rich. In the Bath of the Ministry of Art at the Combed Mich.
White and more white and white and white. White and White and White or more written white and white. More than white and white and white and more
My favorite soap dispenser. Song dispenser, fairy tale dispenser, orgasm dispenser, light dispenser, zucchini dispenser
I was afraid to put my diy foam liquid inside, but after few days of use, I never find any problems, no jam at all. It stops when my finger removed from the sensor, that’s what I like!
Have arrived in good condition, according to the description it works perfectly. And it didn't take that long, but the seller recommended
Price-quality is very good
Shipped super fast, excellent product, similar product as advertised, seller recommended to 100%
Good Good Good Good Good Good Good Good Good. Good.
One in the kitchen and one in the bathroom for different uses That's nice. It's neat.
Shvidka delivery. Me like a dispenser. It's nice to make a splash of water. I recommend it.
Very powerful performance photo products. It's very satisfying. It is recommended. Unconditional recommendation. I bought one around and also gave a gift. It is a very powerful performance photo product. It's very satisfying. It is recommended. Unconditional recommendation. I bought one around and even gave a gift.
I'm writing it, but I'm comfortable to buy it as a gift.
I received it safely and quickly. It is very useful for the price of the product. I put a kitchen wash and a hand wash in it, so I use it well.
Just 400ml in one bottle. And it's a good cleaning control, and even if you don't touch it, it comes out well. This is strong. I bought two, and I buy two more. For replacement if it is out of order
I left each second purchase in the bathroom.
You look good.
It is very good, works well but easily unloads