SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is recommended that the front is easy to open and clean quickly.
Very satisfied! Arrived very fast, in perfect condition and exactly as described. Recommend the seller
I put it on the counter of the shop. It's cool. The angle is adjustable.
But the wind is good. Size is suitable Good shipping. It was packed.
perfekt
The fan is super, the power is good, very comfortable, I am satisfied. I recommend❤️❤️❤️
If you expect to be a circulator, No. It's okay if you think of it as a wall-mounted wireless fan.
Not rechargeable, just ordered wrong with USB connection type So I repurchased it again on a rechargeable basis. The wind is good, the size is good, and the color is fine. It is also included a no-tangle part that is Type C and can be hung on the wall. The delivery was fast.
It's nice to be packed. It's simple to use, and the disadvantage is that it doesn't seem easy to wash. It seems to sound a little.
The size is larger than you think. The battery is longer than you think.
Everything was excellent and easy from the purchase to receiving the fan and just like in the photos, everything works well and the quality looks quite good
The noise is low. The size is big. It's good. Shipping is also fast
I'm using it in the kitchen, and it's so good. Charging is also good and long.
I like it very much, the color is also very nice. I recommend you buy the built-in battery. Good to go in this straight line.
After a shower in the bathroom, I also dry my hair and remove moisture.
Not small, not big, just perfect for car delivery 7 days, but it takes 16 days for Black Friday
It is a USB model. The wind is a little weak, but it's a good product. The back lid is not fully pressed, resulting in fine vibration noise. If the back lid is completely pressed or pulled, there will be no noise. The back lid is not easy to separate. You have to press the rim from the front and pull it out, which is very, very difficult. Rather, it causes breakage. The wind century is adjustable in three stages with the back button. The battery-equipped model does not make the lid vibration noise. When the front lid is used separately, the wind is slightly stronger, but the straight performance is reduced.