SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too cute and practical in the balconies plants! Thank you💖
I arrive early, 1 week. A size suitable for home use. The handles are made of wood. The truth is that pretty good for the price. I would ask again
They are very small, I am going to try them I think it will only help me to change the land of very small pots.
me laughing at myself!of course I didn't see the word MINI in the disription,but i can use them for seeding
I would like to recommend. I would like to recommend. I would like to recommend. I would like to recommend.
I thought it would be a little bigger, I don't mean the handle of the article, but the metal itself. They look like toys, but I think they can be used for the smaller plants. Now I just have to buy from those little plants. I 've got pure big plant. But they look very good,
quality is ok. cute and small. seems like a durable item pack.
My customers love this gardening kit, you are my new suppliers, the previous one did not have in their inventory, they won a frequent customer
For the price is fine there were problems with the delivery but finally it arrived in time and form even that a stick is unpainted
Good size for small plants such as cactus and succulents. Unfortunately one of the pieces arrived scraped.
Very good material are smaller than you see but fulfill their function
It took 8 days, they are small as described, I just hope they don't bend to the first shovel.
Very nice. It broke the transparent bag on the way as it is sharp, but arrived without any damage.
Is good to mess with Earth in small pots. The shovel part is good and helped a lot to transplant my succulents. The type of wood does not seem to have as much water resistance, but for the amount paid, it was worth it!
They are small, their quality is normal, they have to last a few months
See the classes of the nstrumenti, I have come to the attention, for the porpannya in The mashers, those people need to. The little one is zadovilkom, it is unambiguous to make your own pennies, it is foolishly hot ssby and such Nabir and it is duped)
I liked them, they are small but I suppose they are useful for their function, they arrived quickly
I like it. The wood handles are from darker wood, otherwise it's like in the picture. The metal part is firm and sturdy, it will work nicely. Exactly what I needed.
Perfect in size and for the job I need! I loved it!!! I recommend!!!
small and cute. i didn't use it yet. but think should be ok. hard enough. but black color part seem will gone soon. but that is not a problem for me. haha