SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MyHomeHonesty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myhomehonesty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved an excellent product. I am satisfied I recommend it to the 100% and it does not have any flaws, besides that it arrived in a timely manner. Nicely
Good afternoon. They are very nice. Are handled well and are very attractive to children. I recommend this store since they sent me, the order arrived quickly and everything well protected with dry snow. Those of this store are very careful. Thank you very much. Yes, I recommend them. If it arrives and well protected. Thanks.
MASHA ALLAH NICE CAR.OVERALL DELIVERY IS EXCELLENT.FEEDBACK TRACKING RECORD IS ALSO OUTSTANDING.SUITABLE PACKING.SENDING ME THE SAME ORDER WHICH I CHOOSE. GUYS I RECOMMENDED THAT ALI EXPRESS IS GOOD APP FOR SHOPPING.
Very nice very good finishes in this model are well the details I recommend it widely as the description
Attention: before buying, do you want to see it close, every detail? Check out the detailed video review I made on the "ever toys" channel, to find enter (@ evertoys) in the YT search. Do not forget to leave a comment if you came from here! A big hug!
Arrived very well protected very well so the seller arrived just 1 day before the delivery date expired looks very nice the cart, the material is a little simple but it looks shiny I have not tested it because it does not bring batteries but it looks good product thanks to the seller good price
Very beautiful, nice product. I recommend this seller and his shop. Thanks 👍. Order received very quickly.
Fast shipping and received in good condition. Worth for the money. Everything is ok and I am satisfied😍. Recommend the seller. ලන්කාවේ අය බය නැතුව ගන්න😍. කිසිම අවුලක් නැතුව ඉක්මනින් ගෙදරට ආවා. හොදට වැඩ කරනවා.
Thank you for the product, very good👍The son is very happy.
Complies very well with the description. For the cost is exactly what I asked for.
Very inexpensive entry level car for beginners and children. Looks very nice, good paint and detail for the price. Takes 3x AA batteries in the car and 2x in the controller. Car moves forward and backwards easily. Not too fast. Doesn’t really turn very much with the front wheels. It’s a rear wheel drive. Head lights blink when you move forward. Not bad to introduce a child to RC but don’t think about given this to a grown up.
Just as it appears in the image you need three batteries the car and two double control to happy as it arrived ahead of time very well packaged
I highly recommend excellent quality
It took a long time to arrive, because I was taxed, but even so it was very worthwhile the cart is beautiful, and bigger that weighed, a long span, I didn't even see if it works, but anyway it's worth a lot. Came very well packed, congratulations.
It would have been better if the size of the car was a little bigger. It took about 20 days to receive. Color is good with quality. For lack of Battery not checked yet. Hope it works. And these I will gift for nephews and nieces.
All Ok. Cars very well packed. They look good, while driving they shine lights. As for such a price is a very good product. I decided because of the way of packaging.
Idk if it works because it’s a Christmas gift
Beautiful only they have to test before sending the product. (must have option to make the videos)
An hour, a Garna machine, a Fari to play